Privacy Policy

Last updated: June 11, 2025

Introduction

At Zendact Research ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered company intelligence platform.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number)
  • Account credentials and profile information
  • Billing and payment information
  • Professional information (company, job title, industry)
  • Communication preferences

Usage Data

We automatically collect information about your use of our services:

  • Search queries and research criteria
  • Companies and data points accessed
  • Platform usage patterns and preferences
  • Device information and IP addresses
  • Log files and analytics data

How We Use Your Information

We use your information to:

  • Provide and improve our AI-powered company intelligence services
  • Process your account registration and manage your subscription
  • Deliver search results and company analysis based on your criteria
  • Send important service notifications and updates
  • Provide customer support and respond to inquiries
  • Develop new features and enhance our platform
  • Comply with legal obligations and protect our rights

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit consent for specific purposes

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data transmission, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your subscription and for a reasonable period thereafter.

Your Rights

Depending on your location, you may have the following rights:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Delete your personal information
  • Restrict or object to processing
  • Data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us at privacy@zendactresearch.com.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy, please contact us: