Terms of Service

Last updated: June 11, 2025

1. Agreement to Terms

By accessing and using Zendact Research ("Service," "Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

Zendact Research provides an AI-powered company intelligence platform that enables users to search, analyze, and evaluate companies using custom criteria. Our Service aggregates data from multiple sources to provide comprehensive company insights and analysis.

3. User Accounts

Account Creation

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

Account Eligibility

You must be at least 18 years old and have the legal capacity to enter into these Terms. By using our Service, you represent and warrant that you meet these requirements.

4. Acceptable Use

Permitted Use

You may use our Service for legitimate business purposes, including:

  • Company research and analysis
  • Investment due diligence
  • Sales prospecting and lead qualification
  • Competitive analysis and market research
  • Supplier and partner evaluation

Prohibited Use

You agree not to:

  • Use the Service for illegal, fraudulent, or malicious purposes
  • Attempt to gain unauthorized access to our systems or data
  • Reverse engineer, decompile, or disassemble our software
  • Share, resell, or redistribute our data without permission
  • Use automated tools to excessively scrape or download data
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm other users

5. Subscription and Payment

Billing

Our Service is offered on a subscription basis. You agree to pay all fees associated with your chosen plan. Fees are billed in advance and are non-refundable except as expressly stated in these Terms.

Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings.

Price Changes

We reserve the right to modify our pricing with 30 days' notice. Price changes will not affect your current billing period but will apply to subsequent renewals.

6. Data and Content

Our Data

The company data, analysis, and insights provided through our Service are derived from publicly available sources and proprietary algorithms. While we strive for accuracy, we make no warranties regarding the completeness or accuracy of this information.

Your Data

You retain ownership of any data you provide to us. By using our Service, you grant us a license to use this data to provide and improve our services. We will handle your data in accordance with our Privacy Policy.

Data Usage Limits

Your use of our Service is subject to the usage limits of your subscription plan. Exceeding these limits may result in additional charges or service restrictions.

7. Intellectual Property

The Service, including all content, features, and functionality, is owned by Zendact Research and is protected by intellectual property laws. You may not use our intellectual property without our express written consent.

8. Disclaimers and Limitations

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the Service at any time.

Data Accuracy

While we make efforts to provide accurate information, company data and analysis are provided "as is" without warranties. You should verify important information independently.

Limitation of Liability

To the maximum extent permitted by law, Zendact Research shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

9. Privacy and Security

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Termination

Termination by You

You may terminate your account at any time by canceling your subscription through your account settings or contacting us directly.

Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or for other reasons at our discretion. Upon termination, your right to use the Service ceases immediately.

Effect of Termination

Upon termination, you will lose access to your account and any data stored within the Service. We are not obligated to retain or provide access to your data after termination.

11. Indemnification

You agree to indemnify and hold harmless Zendact Research from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the new Terms.

14. Contact Information

If you have questions about these Terms, please contact us:

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Zendact Research regarding the use of our Service and supersede all prior agreements and understandings.